Returns policies › The Body Shop
The Body Shop returns policy
45 days from delivery.
45 days from delivery, with your receipt.
What the law adds
Whatever The Body Shop’s own window says, if something is faulty the Consumer Rights Act 2015 gives you 30 days to reject it for a full refund. Most things bought online also come with 14 days to cancel, faulty or not, counted from the day they arrive. What the law gives you
Checked against thebodyshop.com, The Body Shop’s own returns page, on 3 October 2026. Shops change their terms; this is a guide, not legal advice.
Never miss the date
Quids In counts down every return window, The Body Shop’s included, and puts whatever runs out first at the top. No account, and nothing leaves your phone.