Returns policies › Jigsaw
Jigsaw returns policy
28 days from delivery.
Online: 28 days from delivery. In a shop: 28 days from the day you buy it.
28 days for full-price items: from purchase in store, from delivery online. Sale items 14 days from purchase.
Christmas returns
Jigsaw takes full-price items bought 15 October 2026 to 26 December 2026 back until 17 January 2027.
What the law adds
Whatever Jigsaw’s own window says, if something is faulty the Consumer Rights Act 2015 gives you 30 days to reject it for a full refund. Most things bought online also come with 14 days to cancel, faulty or not, counted from the day they arrive. What the law gives you
Checked against jigsaw-online.com, Jigsaw’s own returns page, on 3 October 2026. Shops change their terms; this is a guide, not legal advice.
Never miss the date
Quids In counts down every return window, Jigsaw’s included, and puts whatever runs out first at the top. No account, and nothing leaves your phone.