Returns policies › B&Q
B&Q returns policy
90 days from the day you buy it.
90 days with proof of purchase, unused. Cut timber and mixed paint excluded.
What the law adds
Whatever B&Q’s own window says, if something is faulty the Consumer Rights Act 2015 gives you 30 days to reject it for a full refund. Most things bought online also come with 14 days to cancel, faulty or not, counted from the day they arrive. What the law gives you
Checked against diy.com, B&Q’s own returns page, on 3 October 2026. Shops change their terms; this is a guide, not legal advice.
Never miss the date
Quids In counts down every return window, B&Q’s included, and puts whatever runs out first at the top. No account, and nothing leaves your phone.